…conference table. Dilbert says, "The project status is 'yellow light.'" Dilbert continues, "In user tests we found that the product locks up every twelve seconds. The interface is incomprehensible and the manual is pure fiction." Dilbert continues, "I think it's clear what we need to do . . ." The Boss…
"Our new strategy is to make defective products and charge for technical support." "Heh-heh...our usermanual is totally incomprehensible. We didn't plan it that way - we were lucky." "I'm so proud to be here." "It all came together when I realized I hated our customers."
