…says, "For example, a user might need several steps to do something that should only take one." The Boss says, "Or perhaps the interface is a bit unclear." Dilbert says, "or perhaps it can only be operated by a robot from the future who jacks into it and sends commands in zeros and ones." The Boss says…
"The number one complaint from employees is 'unclear objectives.'" "My number one complaint is that it takes too much effort for me to be clear." "Let's call it a tie." "Why are they so selfish?"
The Boss, Alice, Wally and Dilbert sit at a conference table. Wally says, "Our objectives are unclear and our mission statement is gibberish . . ." Wally continues, "But thanks to an artificial sense of urgency, I'm working harder than ever!" The Boss asks, "What's the good news you said you have?"…
