"Remember, quality is our top priority." Quality "Question: Is it more important than safety?" "Ooh... I forgot about that one." "Question: Is quality more important than obeying the law?" "Well, probably not." "If we could maximize shareholder value by selling lower quality items..." "Wouldn't we have…
"Wally, I discovered a deadly safety flaw in our product. Who should I inform?" "No one. The stock would plunge and we'd have massive layoffs. Your career would be ruined." "But my negligence could cause the deaths of a dozen customers." "The first dozen is always the hardest."
