"Product designer" "Function means nothing. Design is everything." "Quality is yesterday's news. Today we focus on the emotional impact of the product." "But it still needs quality, right?" "You are so-o-o-o hard to look at."
…says, "My new design will meet all of our customers' current and future needs." The Boss is sitting with two board members, one male and one female. The male board member says, "That's no good; they'll never need to upgrade." Dilbert responds, "Please don't ask me to put flaws in my design." The Boss says…
Catbert sits on his desk. Alice says to him, "The mandatory upaid overtime is immoral. It's destroying the quality of my life." Catbert replies, "Alice, Alice, Alice . . . Companies are designed to maximize stockholder value, not employee happiness." Alice says, "Maybe the head of Human Resources should…
…buzzwords and try to achieve importance without adding value." Dilbert asks, "What's your job title?" The man replies, "Director of ISO 9000 Quality Process Design."
…Dogbert Consulting Company will help us design a new company logo." Dogbert drinks a cup of coffee. The Boss asks, "When will you start?" Dogbert turns the empty coffee mug upside down on a piece of paper and says, "I just finished. I call it the brown ring of quality."
…on we're the 'Engineering Science Research Technology Systems Information Quality and Excellence Center.'" Wally says, "You should throw 'efficiency' in there too." The Boss holds up a long piece of paper and says, "I designed the business cards myself."
